We currently ship across the United States. Shipping rates are calculated at checkout based on your location. Once your order is placed, please allow 3–5 business days for processing and shipping. You’ll receive a confirmation email with tracking details once your order is on the way. Please note that processing and delivery times may be longer during holidays or high-demand periods. We appreciate your patience and understanding. Because our products are food-based, all sales are final. We do not accept returns or offer refunds. If your order arrives damaged or incorrect, please contact us within 5 days of delivery at hello@goldenpalmfoods.com with your order number and a photo. We’ll review the issue and do our best to make it right.