Golden Palm Foods

Wholesale Policies

Introduction & Availability

  • Wholesale pricing is listed in this catalog.
  • Suggested retail pricing (SRP) is provided as a guideline.
  • Prices are subject to change due to fluctuations in raw material costs, international sourcing, and logistics.
  • Golden Palm Foods sources ingredients directly from West Africa, and pricing may be impacted by shipping conditions, tariffs, and availability.
  • We are committed to maintaining fair and stable pricing and will provide advance notice of any changes.

Ordering Process

  • Shop our wholesale collection and select your desired products and quantities.
  • Complete your order and payment directly through our website.
  • Once your order is placed, you will receive an order confirmation by email.
  • Shipping or local delivery costs, if applicable, will be calculated at checkout.
  • Orders will be processed once payment has been successfully received.

Payment Terms

  • Payment is due in full at the time of purchase.
  • All wholesale orders must be paid through our website at checkout.
  • Orders are not confirmed until payment has been successfully processed.
  • For questions regarding your order or payment, please contact us directly.

Storage & Handling

  • All products are shelf-stable unless otherwise noted.
  • Store in a cool, dry place away from direct sunlight.
  • Oils may naturally solidify or change appearance with temperature. This does not affect quality.

Allergen Information

  • Some products contain or are made with shellfish (shrimp) and fish (herrings).
  • Please review ingredient lists on the label carefully before resale.

Turnaround Time

  • Orders are fulfilled within 3–7 business days after payment confirmation.

Shipping

  • Orders are shipped via standard carriers (UPS/USPS).
  • Shipping costs are calculated based on order weight and destination.

Local Delivery & Pickup

  • Local delivery available within the Phoenix metro area.
  • Phoenix delivery costs $15.
  • Outside Phoenix (Tempe, Chandler, Mesa, etc.): $20.
  • Free local delivery for orders $500 and up.

Local pickup available in Phoenix, at our production kitchen:
6727 N. 47th Ave. Glendale, AZ 85301

Damages & Returns Policy

  • Please inspect all orders upon delivery.
  • Any damages or issues must be reported within 24 hours of delivery.
  • We will replace or refund damaged items when applicable.
  • Due to the nature of food products, all sales are final.